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Frequently Asked Questions

Why do I need to pay a deposit?

We require deposits from new clients to ensure commitment to appointments and respect for our team's time. This policy helps us manage our schedule effectively, guarantee your preferred appointment time, and maintain our commitment to delivering high-quality service. Your deposit secures your appointment and will be applied towards your services on the day of your visit.

Can you help me with products?

We are dedicated to helping you achieve your hair and skin goals. Whether you're looking for the perfect products or need personalized advice, we're here to assist you. Book a consultation with us for an in-depth discussion tailored to your specific needs, or feel free to drop by the salon for a quick chat. While we are available to offer recommendations via email or social media messaging, please note that without seeing your hair, scalp, or skin in person, we cannot guarantee the accuracy of our suggestions for your beauty needs. We look forward to guiding you towards healthier, more radiant hair and skin!

Should I wash my hair before my appointment?

Should I wash my hair before my appointment?

If you have a dry haircut appointment scheduled, we kindly ask that your hair be freshly washed beforehand. However, if you're booked in for any coloring service, while clean hair is preferred, it doesn't necessarily need to be washed on the day of your appointment. This ensures the best results for both your haircut and coloring services at The Right Cut, allowing us to create beautiful styles that you'll love.

Should I bring reference pictures?

We absolutely love it when clients bring in reference pictures! Whether you're showing us your ideal brows and lashes or sharing your preferences for a haircut or color, we want to see everything you have in mind. Even images of styles you'd rather avoid can be incredibly helpful in creating a comprehensive understanding of your preferences. By sharing your inspirations with us, you empower our team to craft a customized experience that perfectly matches your unique style.

Can I bring my children with me to my appointment?

To ensure a safe and comfortable experience for all our clients, we kindly request that children only accompany you to appointments if they are also scheduled for a service. While we love seeing you and your family at The Right Cut, please understand that our salon may not be child-proofed and isn't always suitable for extended stays. Your cooperation helps us maintain a serene environment where everyone can relax and enjoy their time with us.

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